Lamesley – Patient Information Leaflet

This leaflet provides you with information that you will find useful during your stay. If you are not sure about anything in this leaflet please ask a member of staff.

Lamesley is an inpatient ward based at the Hadrian Clinic, Campus for Ageing and Vitality, Newcastle upon Tyne.

The service is for women over the age of 18 years who are struggling with their mental wellbeing, who require a period of assessment or treatment in hospital.

At times when people are struggling with their mental health they can require a safe place, to receive support, care and treatment, allowing their wellbeing to improve so they can return to their usual environment.

When you arrive you will be welcomed by a member of the care team. They will explain what will happen during your stay and give you information. You will be supported to settle into the environment by the team here on Lamesley.

The length of stay depends upon your personal needs. The care team will discuss this with you.

The activities will depend on what support you need for your recovery. Activities may include both social and recreational and will focus on developing new skills to manage your mental health. You will work with the following team members:
Named Nurse – Your named nurse will work through a process of getting to know you and together you will develop care plans to meet your needs and aid your recovery whilst you are here on Lamesley.
Exercise Therapy – We aim to engage you in physical activity which will improve your wellbeing and encourage positive lifestyle changes.
Psychology – If there is an identified need upon admission, psychology can support the team in assessing your needs and developing and advising on brief psychological interventions.
Occupational Therapy – Look at how you manage your everyday activities.
They will do this with you individually or through group sessions
Speech and Language Therapy (SALT) – Can help you to understand your care, express yourself and communicate with others more effectively.
Activity Worker – The activity worker runs groups and individual sessions to provide routine and structure to your day.

Staff can arrange an interpreter if you need one.

Contact Traveline: Tel: 0871 200 22 33

Website: www.traveline.info/

If you want to make a comment, suggestion, compliment or complaint you can:
• talk to the people directly involved in your care
• ask a member of staff for a feedback form, or complete a form on the Trust website www.cntw.nhs.uk (click on the ‘Contact Us’ tab)
• telephone the Complaints Department 0191 245 6672
• email [email protected] Please note that information sent to the Trust via email is sent at your own risk
• We are always looking at ways to improve services. Your feedback allows us to monitor the quality of our services and act upon issues that you bring to our attention.
You can provide feedback in the following ways:
– the quickest way for you to do this is to complete our short online survey at
www.cntw.nhs.uk/poy
– complete a Points of You survey, available from staff.

• Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Tel: 0191 246 6800
• Patient and Carer Engagement Team Tel: 01670 501 816
• PALS – Patient Advice and Liaison Service Provides confidential advice and support for service users, relatives and carers. Tel: 0800 032 02 02
• ICA (Independent Complaints Advocacy) Independent Complaints Advocacy (ICA) supports patients and their carers wishing to pursue a complaint about their NHS treatment or care. Tel: 0808 802 3000
• Your Voice Counts (Independent Mental Capacity Advocate Service) Help vulnerable people who lack capacity who are facing important decisions made by the NHS and Local Authorities about serious medical treatment and changes of residence – for example, moving to a hospital or care home. Provide Independent Mental Health Advocates to support people detained under the Mental Health Act Tel: 0191 478 6472

Lamesley
Hadrian Clinic
Campus for Ageing and Vitality
Westgate Road
Newcastle upon Tyne
NE4 6BE
Tel: 0191 246 8648

Further information about the content, reference sources or production of this leaflet can be obtained from the Patient Information Centre. If you would like to tell us what you think about this leaflet please get in touch.

This information can be made available in a range of formats on request (eg Braille, audio, larger print, easy read, BSL or other languages). Please contact the Patient Information Centre Tel: 0191 246 7288

Published by the Patient Information Centre
2022 Copyright, Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust
Ref, PIC/487/0622 June 2022 V8
www.cntw.nhs.uk Tel: 0191 246 7288
Review date 2025